Privacy Policy

Mellow Jellow Sdn Bhd ("MJ") values your privacy and is committed to the protection of your Personal Data. This Personal Data Protection Notice (“Notice”) describes how Mellow Jellow Sdn Bhd ("MJ"), handles and uses your Personal Data in accordance with the Personal Data Protection Act 2010 of Malaysia.

“Personal Data” means information about you such as your name, address, telephone number, email address, your personal preferences, bank account information or any other information that might identify you.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mellow-jellow.com (the “Site”).

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

By registering an account with Mellow Jellow or otherwise by using Mellow Jellow's website www.mellow-jellow.com (“Website”), you consent to the processing of your Personal Data by Mellow Jellow and all our related companies, suppliers and vendors. 


Personal Data provided by you. From the point of registration of your account with Mellow Jellow's website, we will collect and process your personal data. 

Personal Data collected by us. In addition to Personal Data you provide to MJ directly, personal data may be collected from time to time from a variety of sources, including without limitation, from the cookies used by our Website.

[Cookies are a text file placed into the memory of your computer that may enable MJ to identify you and collect information such as the date and time of access, the URL of other webpages being or previously accessed by your browser, during your visit to our Website.]


MJ only uses and processes your Personal Data for purposes relating to MJ's services and for the other business activities of MJ including without limitation:

  • To provide and process your order placement with MJ; 

  • To communicate with you (including for troubleshooting purposes or customer support);

  • To carry out market analysis and research, and customer profiling to gauge market trends;

  • Or internal administrative purposes;

  • To send you information, updates or other materials on our products or services, upcoming events or promotions which may interest you; and

  • To provide information to regulatory and governmental authorities or other persons in compliance with its obligations under law.


MJ does not sell or rent, and does not otherwise share your Personal Data with any third party.


MJ take appropriate physical, technological, organizational, and administrative security actions to safeguard your Personal Data from unauthorised access, use, and disclosure, depending on the type of Personal Data and how we process it, including, but not limited to:

  • MJ uses Secure Socket Layers (SSL) to protect your Personal Data.

  • Account passwords are hashed when stored in our encrypted database.

  • The authenticity of request methods are verified to prevent CSRF (cross-site request forgery) attacks.


If you are a Malaysian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a Malaysian resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Malaysia, including to Singapore, Australia, Canada and the United States.  


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



The Site is not intended for individuals under the age of 16. As a parent or legal guardian, please do not allow your children to submit Personal Information without your permission.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


If you would like to ask any questions, concerns about MJ's Privacy Policy, or request for account data deletion, please contact us through one of the channels below:

  • Email us at itsjellowtime@gmail.com

  • Mail to address below
    Mellow Jellow Sdn Bhd
    Unit 7, Level 8, Binjai 8, 50450 Kuala Lumpur, Malaysia.

  • General Enquiry
    +6014 929 3468

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